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Tapilink.co.uk Return & Refund Policy
At Tapilink.co.uk, we are committed to ensuring our customers are satisfied with their NFC-enabled business cards. If you’re not completely happy with your purchase, we are here to help!
Returns
You have 14 days from the date of receiving your order to request a return. To be eligible for a return, your item must:
- Be unused and in the same condition that you received it.
- Be in the original packaging.
- Include the receipt or proof of purchase.
Please note, the following items are not eligible for returns:
- Custom-printed or personalized NFC business cards.
- Items marked as final sale.
- Gift cards.
To initiate a return, please contact our customer support team at contact@tapilink.co.uk with your order details. Once your return is approved, you will receive further instructions on how to send your item back to us.
Return Shipping
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- For faulty or damaged items, please contact us with photographic evidence at contact@tapilink.co.uk, and we will provide a pre-paid return label.
- Ensure the item is securely packaged, as we cannot be responsible for loss or damage during return transit.
Refunds
Once we receive and inspect your return, we will notify you via email regarding the approval or rejection of your refund.
- If approved, your refund will be processed within 7-10 business days to your original payment method.
- Please be aware that it may take additional time for your bank or card issuer to process the refund and credit your account.
Late or Missing Refunds
If you haven’t received your refund after 10 business days of approval:
- Check your bank account.
- Contact your credit card provider, as it may take time before your refund is officially posted.
- Contact your bank for more information.
If you have followed these steps and still have not received your refund, please contact us at contact@tapilink.co.uk.
Contact Us
For any questions or concerns regarding our return and refund policy, please reach out to us at contact@tapilink.co.uk.
Thank you for choosing Tapilink.co.uk for your NFC-enabled business card needs!
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