Tapilink.co.uk - Frequently Asked Questions (FAQ)

1. What are NFC-enabled business cards?

NFC (Near Field Communication) business cards are digital cards that use embedded technology to share your contact information when tapped against a smartphone. They allow instant sharing of details like your phone number, email, website, and social media profiles without the need for a physical exchange of paper cards.

2. How do I use my NFC business card?

To use your NFC business card, simply tap the card against a smartphone that has NFC enabled. The recipient will receive a notification with your contact details, which they can save directly to their phone.

3. Is NFC compatible with all smartphones?

Most modern smartphones, including Android and iPhone devices, support NFC technology. However, iPhones need to be running iOS 13 or later for NFC to function properly.

4. Can I customize my NFC business card?

Yes! We offer full customization options, allowing you to personalize your NFC business card with your name, company logo, contact information, and even links to social media profiles. Just upload your design during the ordering process.

5. How long does it take to receive my order?

Once you place an order, it typically takes 3-5 business days for us to print and ship your NFC business card. Shipping times vary depending on your location, but most customers receive their orders within 7-10 business days.

6. Can I update the information on my NFC card after it's printed?

Yes! The information stored on your NFC card can be updated anytime via our online platform. You don’t need a new card—just log in, edit your details, and the changes will automatically sync to your existing card.

7. What should I do if my card doesn't work?

If your NFC business card isn’t functioning, first check that the smartphone you're tapping supports NFC and that NFC is enabled. If the issue persists, please contact us at contact@tapilink.co.uk, and we will assist you.

8. Do you offer bulk discounts for companies?

Yes, we offer bulk order discounts for businesses, events, or teams looking to purchase multiple NFC cards. Please reach out to contact@tapilink.co.uk for a quote based on the quantity you need.

9. What is your return policy?

We offer a 14-day return window for unused, non-customized NFC business cards. Customized or personalized cards are non-returnable unless there is a defect. 

10. How secure is the information on my NFC business card?

NFC technology is secure, and the information on your card is only accessible when you choose to share it. Your card does not store sensitive data like passwords or financial information. Additionally, you can control which details are shared and update them as needed.

For more questions or assistance, feel free to contact us at contact@tapilink.co.uk!